Frequently Asked Questions

Everything you need to know about our Driver Improvement Course. Don’t see your question here? Contact us and we’ll get right back to you.

Faq 1

Who needs to take a Driver Improvement Course?

Most people take the course after receiving a traffic citation. Courts and the DMV mayrequire it to have points reduced, avoid license suspension, or meet a condition of a diversion program. Check your ticket or court paperwork for specifics.

Is this course approved by my state?

Our course is state-approved. [Florida.] If you’reunsure whether it satisfies your specific requirement, contact us before enrolling and we’ll confirm for you.

The course typically takes [X] hours to complete. You don’t have to finish it all at once — you can stop and pick up right where you left off.How long does the course take?

 

Can I take the course on my phone or tablet?

Yes. The course is fully mobile-friendly. You can take it on any smartphone, tablet, or computer.

What makes this course different from others?

Most online driver improvement courses are just page after page of text. Ours is fully animated — you follow along with visuals instead of reading a wall of words. Many students find they can even follow along in the background while doing other things around the house.

Faq 6

What happens after I finish the course?

You’ll receive a certificate of completion that you can submit to the court or DMV. Instructions for submitting your certificate will be provided at the end of the course.

How do I pay? Is it secure?

We accept all major credit and debit cards. All payments are processed securely through [your payment processor]. We never store your payment information.

Can I get a refund?

If you haven’t completed the course, contact us within [X] days of purchase and we’ll issue a full refund. Once the certificate has been issued, refunds are not available.

What if I have technical problems during the course?

Our support team is here to help. Reach out via the Contact page and we’ll get you sorted out quickly.

Do I need to create an account?

Yes, you’ll create a simple account when you enroll so you can save your progress and access your certificate when you’re done.